Leadership and Management Skills for Hospitality Managers (6-7 months)


Overview and Benefits


The hospitality industry is a major economic driver for the UK, directly employing millions of people. Success and failure in the industry are highly interdependent on the relationship formed between the manager and his or her team. This comprehensive leadership and management programme will encourage managers to think critically, help them identify personal strengths and weaknesses, manage challenging situations and build more effective teams.


Programme modules

  • Effective leadership styles and role of management
  • Communication skills and Managing challenging situations
  • Managing equality and diversity in the workplace
  • Motivating individuals and teams to achieve success,
  • Managing performance, leading
  • Managing organisation change



Assessment methods


At the end of each module the candidate will need to complete a short (1500 word) assignment that will evaluate current practice with theory and suggest ideas for improvement.  The final part of the assessment will require the candidate to deliver a 15 minute presentation on how the programme has enabled them to lead and manage their team more effectively. Key success criteria will include quality, financial performance and team building.




The cost to deliver the 6-7 month programme would £3,450, plus £70 per person.This equate to £415 per person on a programme with 10 candidates.


Each candidate will receive a comprehensive hospitality management textbook (512 pages) interactive training mateials and certificate of attendance.


The Leadership and Management Skills for Hospitality Managers can be delivered anywhere in the UK, including Miton Keynes, London, Birmingham, Manchester, Buckinghamshire (Marlow and Milton Keynes), Bedfordshire (Bedford and Dunstable), Oxfordshire (Oxford) Cambridgeshire (Peterborough), Berkshire (Slough adn Reading), Gloucestershire, Surrey (Staines)

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