Negotiation Skills for Success


Course Overview and Benefits


Negotiation is a process where two or more people or parties can work together to achieve a desirable outcome for all. Successful negotiations promotes fairness and maintains relationships with employees, clients and suppliers. A ‘win-win’ outcome is the best result, but not always possible. Be prepared to say no and walk a way.  Negotiation is a structured process that requires careful preparation and effective communication skills to achieve the desired outcome.


This one day comprehensive course equips managers, sales persons and anyone else involved in negotiations with key skills to achieve success. Candidates will learn how to prepare for different negotiations, manage complex situations and resolve interpersonal conflict.



Key Topics

  • The characteristics of negotiation
  • Common mistakes
  • Planning for negotiation
  • Be prepared to walk away
  • Power dynamics in negotiation
  • Negotiation psychology (rapport and creditability)
  • Communication skills
  • Problem solving and decision making skills
  • Managing conflict
  • Building trust
  • Action plan






Assessment Methods


Learners are continually assessed throughout the course by completing a variety of engaging and inclusive activities.These will include  group discussions, presentations and short written questions based on case studies.




The cost to delivery this course onsite at your premises for up to 15 candidates is only £545, plus £25 per person. The average price per person is only £79.50 (based on course with 10 candidates).This price includes comprehensive textbook, training materials and certifcate of attendance. Price does not include VAT.




The negotiation skills for success course is available across the UK, including London, Buckinghamshire (Milton Keynes), Bedfordshire (Luton), Hertfordshire (Hemel Hempstead and Watford), Oxfordshire (Oxford), Cambridgeshire (Peterborough), Norhamptonshire (Corby),Warwickshire, Surrey, Essex (Basildon), Berkshire (Reading), Kent, Gloucestershire and Sussex.

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